Reliable care.
Every mile.
People move. Communities thrive. Priority One delivers door-through-door non-emergency medical transportation serving Metro Atlanta and all surrounding areas.
A van — and a helping hand.
Real vehicles, real people. Our drivers meet you at your door, offer a steady arm, and stay with you all the way to check in at the front for your appointment.
Every rider gets a ride that fits.
We match the vehicle, the equipment, and the pace to each rider — wheelchair, stretcher, or a steady arm for the walk. Pick the service that fits, and we handle the rest.
The difference is in the details riders feel.
Anyone can drive someone to an appointment. We built the training, the timing, and the communication around what actually matters to riders and their families.
Door through door — not curb to curb
We meet riders at their door, assist them all the way to the vehicle, and walk them to the check-in desk. Then we do the same in reverse on the way home.
01Safety is the whole job
ADA-accessible vehicles with hydraulic lifts and ramps, proper wheelchair securement, and a team dedicated to safe, respectful handling on every single trip.
02On-time is the standard
Appointments, therapy, chemo, and dialysis don't wait — so we don't either. We build in time for traffic and securement, and communicate clearly at every step.
03Private pay & facility friendly
Private-pay clients and contracted facilities — we do not bill Medicare or Medicaid directly. Flat, quoted-up-front rates and dependable coordination for case managers and care teams.
04A calm, familiar face
We work to keep recurring riders with the same driver whenever possible. Familiarity lowers stress — and lower stress is half the ride.
05From first call to return trip, it's handled.
No phone trees, no guessing games. Three steps and a confirmed ride — whether it's tomorrow or a standing schedule.
Request in minutes
Call us or submit a request form. We’ll confirm the right vehicle for your mobility needs, then provide your driver with details and estimated arrival window.
We match & confirm
We’ll assign an ADA-accessible vehicle with the right lift, coordinate timing with your appointment, and keep you informed.
Door-to-door, on time
Your driver assists you door-through-door both ways and reports arrivals to family or facility staff — every trip.
primary services — ambulatory, wheelchair, stretcher bariatric
door-through-door, every ride
off your first round-trip wheelchair transport
call — reservations at (866) 782-2323
Families relax. Facilities rebook.
"They get Mom to dialysis every Monday, Wednesday, and Friday — and they have never once left her waiting. That reliability is everything to us."
"The drivers treat our residents like family. Wheelchair securement is always double-checked, and our nurses get a call on every arrival. I wish every vendor worked like this."
"After my surgery I couldn't bend or twist to get into a car. The stretcher team was patient, professional, and completely without judgment. They gave me my independence back."
"Billing as a private-pay client was seamless — no surprises, no paperwork on my end. I book the ride, and Priority One handles everything after that."